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You can use generative AI models on your customer data to build a marketing campaign, execute that campaign in social, on a website, provide support, chat. All that can be executed now in-house very quickly using generative AI.”

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NRF 2025: How AI Is Shaping and Empowering the Retail Industry to Be Smarter and More Efficient

While artificial intelligence is elevating the customer experience in retail, emerging technologies are also streamlining workflows and enabling store associates to provide better customer service.
NRF 2025: The Emerging Technology Currently Elevating the Retail Shopping Experience

Generative artificial intelligence is one of several innovative forms of technology retailers are counting on to streamline their customers' journeys.
NRF 2025: When Implementing AI Use Cases, Don’t Forget the Human Touch

Retailers are finding numerous ways to leverage artificial intelligence to elevate the customer experience, but the human element shouldn't be pushed aside.
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Andy Szanger of CDW offers a guided tour of some of the innovative tech tools on display at Retail's Big Show.
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Data analytics is allowing the Arizona Cardinals to elevate the game-day experience in their stadium for fans, players and staff.

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