The four pillars of generative AI ROI ensure teams are given permission to fail, share lessons learned and keep valuable conversations going.

AI-enabled IT service desks provision software and classify IT tickets, but human analysis remains a critical feature in mitigating ambiguous cases and security threats.

Integrated digital signage platforms help retailers connect in-store experiences, operational data and customer engagement across distributed store networks.

Governance, workforce readiness and domain-specific deployment will determine whether enterprises realize long-term value from artificial intelligence.

Organizations looking for a reliable, software-based defense and recovery tool will find it here.

Physical AI is a quickly emerging trend within the vast universe of AI use cases. While many associate it exclusively with robotics, IT leaders are indicating a growing interest in other use cases, such as digital twins and smart sensors.

Enterprises are adopting biometric authentication for identity and access management to strengthen security, streamline logins, and reduce the risks associated with passwords and push-based systems.

From email fraud to deepfake video calls, whaling is redefining how cybercriminals target senior leaders.

Organizations across a wide swath of industries leverage tools to simplify operations and support growth.

As organizations move beyond pilots, AI tools must now deliver real returns on investment, starting with employee productivity.

Integrated architecture allows enterprises to consolidate cyber defense tactics, improving threat detection and operational efficiencies.

CDW's recent survey of large businesses (250 or more employees) uncovered the secrets of their AI success. Experts break down what's working and all that's required to achieve more than ROI.

There's more to artificial intelligence than writing prompts. Organizations that built secure foundations for data and insights now lead the AI charge.

Customer context and oversight matter more than mastering AI tools.