Priority No. 2: Upskill Employees for the Future
Training employees on new technology is essential to making sure that nonprofits see a return on their tech investments. According to NTEN, 65 percent of nonprofits are indeed investing in digital skills training, but that still leaves 35 percent of nonprofits without a skills training program.
As Amy Regan Morehouse, ServiceNow’s senior vice president of global education, told BizTech, “We’re working with nonprofits that are focused on moms who are trying to work or veterans who are trying to work or anybody who never saw themselves in tech. Those groups help mentor and support people as they’re learning something new.”
And for Jacqui Canney, ServiceNow’s, chief people officer, upskilling is simply fundamental. “You see more conversation now around skills being the currency for growth,” she said in a prior BizTech interview.
DISCOVER: Find out how application modernization supports digital transformation.
Priority No. 3: Update Legacy Systems
Upgrading or updating older systems can help ease the path of transformation, allowing staff to adapt to new tech gradually rather than being overwhelmed with a new system all at once. Adding modern applications to legacy infrastructure can also help keep processes familiar while organizations automate routine operations.
Priority No. 4: Streamline Operations and Go Paperless
Nearly 84 percent of respondents to the NTEN survey said that moving to a paperless system would help streamline operations and declutter workflow. Paperless payment for members and supporters, paperless internal and external communications, and digital marketing campaigns can all support an organization’s sustainability goals.
These are all pivotal steps for nonprofits to take, but it’s essential to remember that digital transformation is a gradual process. But with so many possible directions in which an organization can go, prioritizing these areas will help nonprofits come out strong and optimize their resources.
