Skills Are Currency in the Modern Workplace
“You see more conversation now around skills being the currency for growth, so you can progress in a career not because of arbitrary hurdles,” Canney says.
Looking at skills in this way helps frame ServiceNow’s RiseUp initiative, a program that provides training for in-demand skills through partnerships with businesses, universities and government entities.
“It’s about looking at who has an aptitude to get a job in tech,” Morehouse says. “We’re working with nonprofits that are focused on moms who are trying to work or veterans who are trying to work or anybody who never saw themselves in tech. Those groups help mentor and support people as they’re learning something new.”
Bringing this training within reach for thousands of employees and job applicants is also benefiting organizations. Technology touches nearly every job today, and many employers are finding it difficult to hire and retain talent with the skill sets they need.
And, as technology continues to evolve at lightning speed, many of those skill sets will revolve around flexibility and ongoing learning. Five years ago, it was impossible to train workers on the artificial intelligence technology of today, yet many jobs demand skills in AI. In the same way, it will be impossible to develop skills now that will be needed five years in the future.
“Regardless of what those jobs are, we need to make sure those core human skills — collaboration, innovation, creativity, asking questions and critical thinking — are the foundational skills of the future, then layer the new tech on top,” Morehouse says.