Enabling Customer Success with Cloud-Based Managed Collaboration
As businesses prepare for the future hybrid workforce, creating a safe, productive environment is key. At Cisco Live, Sheena Vojta, manager of CDW's collaboration practice, discussed how CDW migrated a large contact center to the cloud. CDW’s Amplified™ Workspace Services engineers implemented a managed solution that leverages Cisco’s unified collaboration tools. The result: enhanced employee and customer experiences and tighter business strategy alignment. Follow BizTech's full Cisco Live 2021 coverage here.
Sheena Vojta, Manager, CDW Collaboration Practice
- CDW's Collaboration Anywhere package includes four main solutions to streamline operations.
- Enlisting a partner in transformation can help provide peace of mind while freeing IT departments from day-to-day maintenance duties.
- Simplified visibility can be key when dealing with high-volume contact centers.