Mar 11 2021

CDW Tech Talk: The Importance of Technology in Maximizing Customer Experience

Building out an effective infrastructure requires a good partner — and a good partner focuses on a strong customer experience. CDW’s David Chapman explains how the company works to improve its technology offerings to match the needs of its customers. Find full coverage of the CDW Tech Talk Series here, and register for the next webcast here.


    • David Chapman, Vice President of Sales, West Region, CDW
    • Matt McLaughlin, Associate Editorial Director, BizTech; Host, CDW Tech Talk Series

Video Highlights

  • Technology is an effective way to strengthen your organization’s customer service.
  • CDW has acquired multiple technology companies based on emerging customer needs.
  • It is important to think about “your customer’s customer” when serving as a technology vendor.