Aug 21 2020

CDW Tech Talk: Enhancing the Partnership Between IT and Business

Today’s workplace dynamic is in flux. But the unpredictability also represents an opportunity for IT teams to work more closely with business leaders to understand their needs and set their organizations up for success. During presentations for CDW's Tech Talk series, IT experts discussed how IT teams can use the current environment to become more aligned with the people they serve inside their organziations. To see more articles and videos from the CDW Tech Talk series, visit biztechmagazine.com/TechTalk.

Participants

    Adrian Escobedo, Digital Transformation Evangelist, Lenovo

    Bob Rossi, Vice President, Networking, Digital Workspace and Security Solutions, CDW

Video Highlights

  • IT teams need to remain agile and partner with business leaders because management will be raising expectations on IT teams in terms of quality of service and applications. 
  • The pandemic represents an opportunity for IT leaders to learn from their colleagues about what their needs are and where there might be gaps.
  • Empowering the users that IT serves, the internal customers at a company, can lead to better service and products from IT teams.