Jan 07 2025
Security

2025 Tech Trends in Financial Services: What To Watch

Organizations will focus on application modernization, data governance for artificial intelligence, cyber resilience and regulatory compliance.

The financial services industry continues to rapidly transform in the face of digital innovation, evolving customer demands and rising cyberthreats. With competition intensifying and regulatory requirements becoming more complex, banks face mounting pressure to adapt.

To succeed in 2025, IT leaders must focus on initiatives that safeguard critical assets while positioning their organizations to deliver faster solutions in a dynamic market.

Technology trends in the financial services industry for 2025 include application modernization, data governance for artificial intelligence (AI), cyber resilience and regulatory compliance.

RELATED: Learn more about the financial services and solutions from CDW that can help your business.

Application Modernization Will Support Advanced Cloud Migrations

Financial services organizations recognize the value of moving to cloud and hybrid environments, but many are also invested in complex legacy systems that hold them back. Application modernization provides a pathway to agility and scalability that businesses need to succeed.

Modernizing infrastructure can future proof the organization by reducing costs, increasing efficiency, boosting security and sustainability, and integrating with AI technologies.

WATCH: BizTech Editor Bob Keaveney discusses the top tech trends for financial services in 2025.

According to a recent survey by Red Hat of 600 IT decision-makers, companies plan to modernize 52% of their custom applications within the next year and an additional 26% of their apps the following year.

Organizations can modernize their applications through a phased approach, which is attractive to financial services organizations that have significant investments in legacy systems. As part of a good roadmap to modernizing legacy applications, IT leaders should assess all of their apps to determine which are eligible for modernization, map data dependencies to minimize downstream disruptions and data loss, and select the right modernization approach.

In their modernization journeys, IT teams have options to suit their budgets and timelines. They can quickly and affordably “lift and shift” apps to the cloud while keeping the core architecture intact, refactor or rewrite application code to improve performance in the cloud, rebuild applications from scratch, or overhaul apps via containerization and move them to the cloud. They can also retain, retire or replace applications.

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AI Will Demand Greater Attention for Data Governance

Financial services increasingly rely on AI to drive innovation, but poor data quality can be a liability, leading to inaccurate insights and potential legal risks. Data governance, therefore, must be the foundation of an organization’s digital transformation.

“Data governance serves as the cornerstone for responsible, ethical, secure and effective data utilization within AI systems,” writes Wendi O’Neil, a data and analytics expert at CDW, in a blog post. “Safeguarding data quality, integrity and compliance significantly enhances AI models’ efficiency and precision.”

By establishing frameworks and guidelines around data’s access and use, organizations can ensure that the data used for AI models is accurate and AI’s predictions are dependable, leading to better decision-making, according to O’Neil.

An effective data strategy should start with a modern data platform that’s scalable and able to handle different kinds of data. Having data organized and well-governed enables teams to control access and keep pace with data regulations.

“A modern data platform helps organizations manage their data flexibly,” Rex Washburn, head of modern data platforms at CDW, tells BizTech. “As regulations change around data, governance and compliance, they’re able to comply with those regulations.”

DIG DEEPER: See how financial service organizations can build better data strategies.

Compliance and Cyber Resilience Will Take Center Stage

Security and compliance are far from new concepts in financial services, but with information residing in a continued sprawl of cloud environments, organizations are increasingly challenged to protect customers’ data privacy.

“Every business needs a robust security posture, but financial services companies operate in an environment where data confidentiality, integrity and availability are paramount,” writes David Sibley, a cybersecurity adviser at CDW, in a recent BizTech blog.

One solution to modern threats is security orchestration, automation and response, which uses AI to streamline incident management, Sibley writes.

For cloud environments, a cloud-native application protection platform is another solution, providing real-time threat detection, automated incident response, and comprehensive compliance auditing and management, writes Brett Shaw, senior manager of product marketing for cloud security at CrowdStrike.

As IT leaders become more confident and prepared in terms of cyber resiliency, experts say, they are also spending more on compliance measures, which should help financial organizations navigate the evolving world of cybersecurity regulations.

To stay on top of compliance, organizations should prioritize data governance, perform regular audits and continuous monitoring, leverage automation tools, and invest in encrypted software solutions.

UP NEXT: What is compliance management software?

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