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The virtual and distributed contact center is in evolution – or revolution. Find out which trends are shaping the future.

The company announced a new gateway that allows for secure third-party access along with new voice and video conferencing endpoints.

Would you like a little free wireless Internet with your social media?

Sharing documents on conference calls helps people work more efficiently.

An early adopter of UC tools, W.W. Grainger Inc. builds its business by amping up services to its customers and its workforce.

The Technoliner gives businesses a hands-on experience with the latest productivity tools and gear.

When communication is constant and flowing, opportunities for extended engagement manifest.

Growing companies find that running a business in the cloud saves money, eases IT maintenance and delivers services they need.

Rapidly changing business needs turn one company to a converged data center platform for incremental agility, efficiency and savings.