Sep 17 2020

Full Session: How Innovation and Technology Helped a Retailer Meet the Challenges of 2020

Widespread shutdowns and supply chain delays put pressure on retail businesses, testing their resiliency and creativity. But many of retail’s adaptations were actually in the works well before 2020, from curbside pickup to delivery and the online experience. In this CDW Tech Talk session, learn how innovation and technology have helped Total Wine & More stay ahead of the curve to better serve customers and associates. Find full coverage of the CDW Tech Talk here.


    Tom Kooser, CTO, Total Wine & More

    Bob Bragdon, Worldwide Managing Director, CSO

Video Highlights

  • Enabling curbside pickup was critical in maintaining business.
  • Powering virtual tastings helped engage customers.

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