Full Session: How to Escalate and Differentiate Your Customer Experience

For many organizations, 2020’s business disruptions revealed flaws in their customer experiences and underscored why they need to respond to this opportunity with digital-first approaches. This CDW Tech Talk session explores the strategy of looking at the technology you already have, then leveraging it for incremental and tectonic change — all with the objective to fundamentally transform how you acquire, maintain and retain customers. Find full coverage of the CDW Tech Talk here.