Digital Transformation: What It Means for Business
So many aspects of our world have gone from the physical to the digital. Take money, for example. If you're one of those people who says, "I never carry cash with me," then you're part of the digital transformation age. For businesses, depending on your segment, this can mean a variety of things. For retailers, this means competing with e-commerce and differentiating their value based on an enhanced customer experience. For others, this means shifting paper-based or inefficient processes to the digital realm.
To get a better understanding of what digital transformation means and how organizations are adapting, we spoke with IT leaders at CDW's Executive Summit in Chicago.
- Mark Henderson, CIO, University of Illinois at Urbana-Champaign
- Slavomir Tatarevic, Sr. Manager, Global Networks & Operations, Tempur Sealy
- Rob Gray, VP of IT, Big Fish Games
- Digital transformation means being comfortable with change and change at a really accelerated pace.
- The trend toward IT technologies as a service is a core part of digital transformation.
- Tying technology to customer behavior and data intelligence is key to growth and success in the digital economy.