CDW Executive SummIT: The Importance of Managing Change During a Merger or Acquisition
Mergers and acquisitions will nearly always require the integration of disparate IT systems. By nature, the process can be rife with inefficiency, but it doesn’t have to be. When embarking on a tech integration, it’s important to start by identifying the desired business outcome, which should in turn drive the process and tech choices that will enable the integration. At the recent CDW Executive SummIT: Empowering Your Business with a Holistic IT Strategy in Chicago, CDW's Mark Chong, senior vice president and integration lead, and Dr. Jim Rice, vice president of digital transformations, discussed some of CDW’s experiences in integrating their own IT with systems in place at recently acquired partners.
Dr. Jim Rice, Vice President, Digital Transformations, CDW
Mark Chong, Senior Vice President, Integration Lead, CDW
- Identifying the reason an acquisition took place should drive all IT decisions that follow.
- During an integration, there should be a dedicated team in place to focus on reaching a targeted time-to-value.
- Whether with the technology or the people involved, any merger or acquisition will include significant change management.