BIZTECH: What does the end of support mean for companies using older Android versions or Windows 10 for Teams Rooms?
COUZENS: Though end-of-support dates differ for technology based on Windows 10 or Android systems on version 13 or lower, the result is much the same. It means that feature updates, software updates, security patches and technical support will no longer be offered after the announced date.
Microsoft Teams Rooms or Zoom Rooms based on Windows 10 must either update to Windows 11 or purchase a new, second-generation system by Oct. 14 to ensure they have support. And Microsoft Teams Rooms or Zoom Rooms based on Android version 13 or lower must upgrade by Sept. 3, 2027.
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BIZTECH: What are some of the core features that users benefit from with the latest Android or Windows versions?
COUZENS: Choosing to upgrade offers a variety of benefits. Users can use StudioNet and multicamera support; they will experience richer video, higher resolution, deeper zoom and snappier framing, and better audio processing.
BIZTECH: What are some challenges companies should expect with this upgrade?
COUZENS: With any transitions, project planning is required for switching your equipment. But ultimately, there are more challenges that come from using equipment past its end-of-support date than from investing in an upgrade.
HP Poly systems leverage similar mounts, software configurations within PolyOS and connection types to make the switch as easy as possible. IT leaders can also take advantage of HP's trade-in program.
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