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September 2006


The chances that that your critical data could disappear in a matter of moments are greater than you think. The right policies and procedures can protect your corporate jewels.

These tips from CRM veterans can help you move beyond low-end contact managers into a customer relationship management system and avoid past pitfalls.


Want a life? ... NFIB: Hard times shouldn't bring tighter fists. ... Wash & wear hardware . ... World gets smaller for SMBs. ... This Hug's for You. ... SMB security blanket grows.

BizTech's Review Team examines two PDA-cellphones that offer access to the Web, e-mail and Office documents.

Customers tout low cost of ownership, high security, scalability among the benefits of Apple's increasingly popular Xserve line of servers and storage.