1. Optimize Technology Lifecycle Management
Small businesses must manage hardware, software and applications throughout the lifecycle of each asset, which can be a lot to handle while also addressing staff members’ IT concerns and other projects. Having the expertise of a technology lifecycle management services partner can help SMBs optimize the management of those assets, leaving IT teams to focus on other important matters.
Technology lifecycle management services encompass the entire lifecycle management of devices and software, cost optimization and compliance with appropriate industry regulations.
When it’s time to reconfigure, reprovision, replace or dispose of a device, an experienced partner can help manage those processes in a way that’s cost-effective, safe and tailored to a small business’s particular needs. IT asset disposition, one aspect of technology lifecycle management, is a helpful service that ensures the business is protected from the financial, legal, data security and environmental risks inherent in device disposal.
With the limited resources many SMBs have, it’s crucial that they maximize their technology solutions’ full potential. Customer success management is another service small business leaders can take advantage of to ensure their technology investments are meeting their business needs and goals. Working with customer success management experts can help SMBs ensure their tech stack works the way it’s intended to and that the IT team knows when additional investment is needed based on usage trends.
2. Discover Cost Savings With Technology Lifecycle Management
In addition to hardware management and disposition, SMBs can also take advantage of working with a technology lifecycle management services partner on licensing renewals and restructuring. A partner can help the SMB identify which licenses are being used and which are inactive. Doing so can reduce costs by rightsizing licenses, ensuring the business pays only for what it needs.
Technology partners also have experience negotiating with IT vendors, which supports a streamlined renewal process. With renewal management services, a technology partner can help SMBs take a forward-looking approach to licensing renewals with increased potential for cost optimization.
READ MORE: CDW helped a home fitness company optimize renewal management.
3. Simplify Technology Support for SMBs
While optimization and cost savings are key benefits of managed services, the most impactful to IT team members is simplified technology support. With services such as IT asset management, IT asset disposition, renewal management and customer success, an experienced technology partner can remove the burden and stress management of those processes from the IT team’s plate.
For example, tracking important information such as licensing and contract renewal dates can be challenging for SMBs while the entire renewal process itself can be cumbersome and daunting. Working with a partner that offers renewal management services simplifies that process in addition to the optimization provided.
SMBs don’t have to handle technology lifecycle services on their own. Working with a managed services provider offers numerous benefits that improve a business’s approach to its technology stack to help the business meet its goals while enhancing the experience of staff across the board.
