It’s a familiar complaint among tech professionals: If only they had a few more hours in a day, they could do more to drive projects that really move the business forward. Instead, they’re stuck in firefighting mode, troubleshooting problems and fixing what’s broken within the existing IT stack.
Such was life at Briggs & Stratton before it discovered how things could change with CDW Managed Services overseeing its IT environment day to day. That partnership has changed everything for the engine manufacturer, says IT Director Norm Mackensen.
Here's how the partnership works: