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Distributed call centers inside branches, instead of centralized phone banks, may be the way of the future.

Carvana, the BARBRI Group and the Detroit Symphony Orchestra tapped solutions that were right for their companies.

A prototype store set up at NRF 2019 combines digital and physical store experiences to help customers find items and streamline purchases while improving visibility for store associates.

Experts gathered to share successes and aspirations around data, intelligent automation, security and more.

By using Snapchat-inspired filters and real-time data analytics, sports teams are turning video boards into an interactive, exciting part of the show.

CDW's Preparing for the Future SummIT explored the requirements of people, processes and tech in business innovation.

How are companies faring 12 months after an HCI transition? Better, perhaps, than even they expected.

From VR to advanced analytics, modern brick-and-mortar merchants are transforming the shopping experience.

Omnichannel retail is pushing retailers to develop integrated technology systems that support new buying trends.

Investments in IoT, mobile and other technologies allow retailers to streamline inventory operations and improve customer service.