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Articles by Jeff Gross

About the Author:

Jeff Gross is the IT administrator at Tucker Industries in Bensalem, Pa. He began his career in the mid-1980s as an electrical engineer and gradually got into computing as computers invaded electrical equipment. In 1992, Gross made the jump to being a full-time technologist.

What companies need when it comes to managing remote workers are procedures for hardening the end user's system to avoid security breaches, and providing remote workers with the ability to print from their company notebooks to their local printers over Terminal Services.

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