NRF 2018: What's on the Retail Tech Horizon?

BizTech chats with techies at NRF 2018: Retail's Big Show about what to expect next when it comes to technology that will affect retail in the short term. Some of the answers will likely fit your expectations — but a few might surprise you.

Watch and read more stories from NRF 2018 here. 

Michele Dupré, Group Vice President, Retail, Hospitality and Distribution, Verizon

Katrina Gosek, Customer Experience and Commerce Tech Expert, Oracle

Ray Caul, Head of Retail, Fujitsu

Michael Evans, Head of Retail Enterprise for the Americas, SOTI 

• Supply chain automation will help retailers meet customer demands for quicker service.
• AI and chatbots are poised to help as well.
• Retailers will begin moving more services and processing to the cloud.