Turns out, nothing was wrong with the script. The problem was caused by a storm on the East Coast that knocked a data center hosting Twilio temporarily offline. The automated call didn’t go through.
"Think about that," Lad said. "Our lights went out in San Francisco because there was an outage in an East Coast data center. That was a clarifying moment for us in terms of how interconnected the world is becoming."
More than that, it was also a proof of concept for ThousandEyes, a network monitoring tool that gives companies deep insights into network performance by monitoring traffic not only on their networks but also throughout the internet. ThousandEyes also provides predictive intelligence about problems likely to occur in the near future and suggests remediations companies can make proactively.
In 2020, Cisco bought ThousandEyes, and today is making it the hub of its strategy for what it calls "predictive networking."
Stay updated on the latest updates and insights from BizTech.