Of course, it’s not just about simply coming back online anymore. Businesses are trying to thrive in an environment that doesn’t look anything like it did a year ago. Mike Hulme, the senior director for cloud product marketing at VMware, explained that it’s important to manage this complex shift correctly.
“I think that the biggest issue around workforce transformation is its complexity,” he said. “It’s cultural change, it’s infrastructure change, it’s systems access, it’s locations, it's security, it's complex — and it’s also really personal.”
He added that many organizations are moving past the stage of simply reacting to the pandemic and are now considering what the transition will look like long-term within their infrastructure.
“The majority of organizations that we work with are actually in this adapt phase, something that we think is a more proactive stance in redefining what their infrastructure architecture looks like,” Hulme said, adding that these companies are rethinking how they deliver applications and manage remote and hybrid strategies.
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Richard Munro, director of global cloud strategy for VMware, added that many organizations have managed to keep the lights on but are now faced with “a number of absolutely pressing challenges that are really demanding us to get more out of our cloud infrastructure services.”
Munro said that one way for technology departments to manage this rapid pace of change is by creating cloud centers of excellence, which help create a broader understanding of what’s happening within the infrastructure of cloud services such as Amazon Web Services and Microsoft Azure, offering visibility into issues and helping to remediate them as they emerge.
“If somebody in a line of business configures an [Amazon] S3 bucket, and they configure it wrong, we can automatically remediate that so that never becomes a risk for an organization,” Munro added.