BizTech Magazine - Technology Solutions That Drive Business en Black Hat 2020 Get Quick Wins with the Data Your Nonprofit Has Already Gathered <p>In many ways, nonprofits are lean, mean, data collecting machines, gathering information on donors and their habits <a href="">through an array of approaches</a>.</p> <p>The problem, however, is finding ways to turn that data into something that will truly impact the overall mission.</p> <p>This is where many nonprofits struggle. <a href="" target="_blank">As a Nonprofit Hub survey explains</a>, charitable organizations use sources as diverse as email, donor management software and online fundraising tools to collect data. However, just 40 percent use that data for making decisions on a regular basis. Nearly half (46 percent) rarely use data for decision-making at all.</p> <p>That means that many nonprofits have a significant amount of information about donors that may be left unused — <a href="">even though that data could help</a> in big ways.</p> <p>Many nonprofits could benefit <a href="">from Big Data tools</a>, but if data analysis is new to them, they may not know where to start.</p> <p>These three tactics offer a useful jumping-off point for your own strategic ambitions.</p> Ernie Smith Reining in the IT Infrastructure Cost of 2020’s Business Disruptions <p>Businesses have been adjusting nearly nonstop to the various disruptions that have defined 2020 so far. In this CDW Tech Talk, explore practical insights and recommendations that every IT shop can implement to help rein in the costs of supporting an increasingly distributed workforce. Find our full coverage <a href="" target="_blank">here</a>.</p> Tech Talk: What We Learned <p>From regaining stability to preparing for the workplace of the future, here's what stood out in the first installment of CDW's Tech Talk series. Find <em>BizTech</em>'s full coverage <a href="" target="_blank">here</a>.</p> Digital Transformation in Retail Surges with the Pandemic <p>Before the COVID-19 pandemic, retail was already seeing dynamic changes when it came to the many waves of digital transformation.</p> <p>But those changes came about relatively slowly. One pandemic later, sudden market shifts are forcing what might have been a gradual transition toward a more digital business into an immediate one.</p> <p>And with buyers spooked by the potential of a lasting recession, retail could see declines in consumer spending.</p> <p>But hope springs eternal, according to a session on retail priorities at <a href="" target="_blank">Google Cloud Next ’20: OnAir</a>. In a recent survey, Google found that that more than 50 percent of consumers were trying new shopping services for the first time; more than 25 percent were buying things online they normally would buy in-store; and more than half showed interest in curbside pickup.</p> <p>“With routines impacted, consumers’ old habit loops have been broken, and they may have been forming new ones right now,” said Carrie Tharp, Google’s vice president of retail and consumer. “The novelty of virtual happy hours may wear off, but perhaps all that digital grocery shopping will stay.”</p> <p>Tharp explained that consumers were making shifts over such a long period of time that they would likely become permanent — and, because of the increased shift to digital, e-commerce is now driving the overall journey.</p> <p>“The store isn’t dead and will always have a huge role,” Tharp said, “but do your stores become a digital extension, and is your store and e-comm supply chain agile enough for future uncertainty?”</p> Ernie Smith Black Hat 2020: What to Expect from This Year’s Virtual Conference <p>Businesses across industries have gone through tremendous upheaval over the past several months. Organizations have had to pivot their products, enable fully remote workforces and adapt to new tools to keep operations running during a time of immense economic uncertainty.</p> <p>These are the kinds of circumstances that bad actors take advantage of.</p> <p>Security is more important now than ever, with each at-home employee representing a potential vulnerability for a hacker to infiltrate and disrupt the network. In addition to these new risks, hackers are still sharpening their skills to come up with new ways to cause disruption against the backdrop of a presidential election year.</p> <p>This is the focus of <a href="" target="_blank">Black Hat USA 2020</a>, the premier information security conference. The 23rd annual event will be all-virtual, complete with security topic briefings, training for professionals and even engagement opportunities. Researchers will present their findings on things like problem-solving for IT, while others will help IT professionals convince their business leaders that security is a worthy investment.</p> <p>Here’s what to expect from the digital experience.</p> Keara Dowd Black Hat Tech Talk: Best Practices for Optimizing IT During Disruption <p>In today's current landscape, aligning business demands with IT budgets is challenging — and necessary. In presentations for CDW's Tech Talk series, Intel Chief Solution Architect for Public Sector Darren Pulsipher and CDW Vice President of IT Infrastructure and Operations Mike Pflieger highlighted what companies should consider to manage technology costs during business disruption and recovery. To see more articles and videos from the Tech Talk series, visit <a href="" target="_blank"></a>.</p> <p>Become an Insider to watch the full presentations from both <a href="" target="_blank">Pflieger</a> and <a href="" target="_blank">Pulsipher</a>.</p> Tech Talk: How to Rein In Costs Amid Business Disruption <p>The word “disruption” has been used a lot during the global health crisis. Nearly every industry and business has had to alter how it operates in order to continue, while also adjusting to new economic constraints.</p> <p>“Some of my customers I’ve worked with, they went from 15 percent of people working from home to well over 85, 90 percent of people working from home,” said Darren Pulsipher, chief solution architect for the public sector at Intel. “In some of these organizations, this was a major shift and a major cost, making this move.”</p> <p>At “Reinforcing Business Stability and IT Cost Control,” part of CDW’s <a href="">Tech Talk</a> series, Pulsipher said that many of the adjustments organizations have made to the pandemic were already in the works, but at a much slower pace.</p> <p>“COVID-19 has accelerated what we’ve tried to do for years in modernizing our data centers and moving to the cloud,” he said. “COVID-19 has just accelerated a lot of our strategies.”</p> <p>To support widespread teleworking, Pulsipher said that most businesses turned to one of three models: virtual desktop infrastructure, virtual private networks, or devices as direct portals to services. Some organizations already had these solutions in place, but they suddenly needed to be able to use them on a much larger scale.</p> <p>“We had to get people working, so just throw money at it and it will solve a lot of the problems,” said Pulsipher. “Then what they found was that it helped a little bit, but without understanding those modes of operation, they couldn’t understand the bottlenecks appropriately.”</p> <p>The misunderstanding can end up costing businesses, but knowing where those financial land mines might be could make a big difference.</p> Keara Dowd Modern Collaboration Strategies for the New Era of Work <p>The way employees work together has drastically changed, possibly forever. Large-scale remote work has raised collaboration technology to the forefront of business continuity. In this CDW Tech Talk, learn how to develop a strategy that can help your employees remain productive in the future of work. Find full Tech Talk coverage <a href="" target="_blank">here</a>.</p>