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NRF 2018: What's on the Retail Tech Horizon?
BizTech chats with techies at NRF 2018: Retail's Big Show about what to expect next when it comes to technology that will affect retail in the short term. Some of the answers will likely fit your expectations — but a few might surprise you.
Watch and read more stories from NRF 2018 here.
Participants
Michele Dupré, Group Vice President, Retail, Hospitality and Distribution, Verizon
Katrina Gosek, Customer Experience and Commerce Tech Expert, Oracle
Ray Caul, Head of Retail, Fujitsu
Michael Evans, Head of Retail Enterprise for the Americas, SOTI
Video Highlights
- Supply chain automation will help retailers meet customer demands for quicker service.
- AI and chatbots are poised to help as well.
- Retailers will begin moving more services and processing to the cloud.
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